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Your path starts here -

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Wyndham University’s Hospitality Management Program (HMP) is designed to help equip you as a General Manager or hotel leader with the fundamentals of running a successful Wyndham property. Through interactive sessions, real‑world scenarios, and expert guidance, you’ll gain the knowledge and skills needed to deliver the consistent guest experience that defines Wyndham brands.

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Select a session that suits your learning style and schedule!

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VIRTUAL
(Online only)

Enjoy the flexibility of completing

your General Manager certification virtually at your own pace!

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  • 21 hours of virtual training taught through LIVE webinars and online coursework

  • Comprehensive curriculum offers real-time discussions, immediate feedback, and personalized insights from industry experts.

  • Benefit from Wyndham University's continuous support, including online resources, downloadable materials, and access to experienced facilitators.

HYBRID
(In-person & Virtual)

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Dive into our immersive, hands-on learning experience that offers a mix of online and in-person training.

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  • Three days of in-person training led by industry experts covering the latest trends, best practices, and innovative strategies in hospitality management.

  • Network onsite with fellow General Managers and build relationships with Wyndham's internal support teams.

  • Complete nine hours of flexible virtual training through LIVE webinars and online coursework.

COMING SOON!

Don't take our word for it...

Discover how other General Managers are working to transform their businesses using actionable insights and proven strategies learned at HMP to elevate their operations and achieve lasting success.

Baymont

Inn & Suites

by Wyndham

"I was skeptical, but everyone should attend ASAP. It is a wealth of knowledge and information. Regardless

of the level of prior knowledge and understanding."

Microtel

by Wyndham

"It was a wonderful learning experience. It gave me the confidence I needed to go

back to my property and get a successful plan in place."

Ramada

by Wyndham

"This training was designed

for the real world of hotel operations. I have been through five different brands of General Manager training, and Wyndham was the best.

Thank you!"

Days Inn & Suites

by Wyndham

"This was absolutely perfect and let me work at my own pace so that I could accomplish my other tasks."

Explore Wyndham's brands and culture

Our Partners

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As Wyndham Hotels & Resorts' training team, Wyndham University is dedicated to delivering world-class, high-impact training to drive excellence in product, service, and leadership for hospitality professionals across all our brands.

 

Have questions? Contact our team via email, WyndhamU@wyndham.com.

Wyndham Hotels & Resorts, Inc. (“WH&R”) offers the suggestions in this presentation and in any provided materials for your consideration. You have full and complete control over, and responsibility for, your contracts, daily operations, labor relations, employment practices as well as the safety and security of your property. WH&R does not represent, warrant or make any guarantee regarding the accuracy or completeness of the information provided, or that you will achieve any specific results if you implement these suggestions. Nothing herein constitutes an offer, commitment or obligation of any kind on the part of WH&R.  Please note, if you are an employee of a hotel managed by a subsidiary of WH&R, your actions with regard to the substantive matter involved in this training should still be guided first and foremost by Wyndham’s Business Principles, policies, standard operating procedures and the trainings received directly from WH&R. 

 

©2026 Wyndham Hotels & Resorts, Inc.  All rights reserved.  Except as otherwise noted on any specific forms or pages, these materials are confidential and may not be reproduced in any manner without the prior written consent of Wyndham Hotels & Resorts, Inc.

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